Privacy Policy

1. Introduction

Welcome to Biz360. This Privacy Policy ("Policy") describes how Biz360 (operated by ITFuturz, "we", "us", or "our") collects, protects, and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide through the Biz360 platform and any of its products or services (collectively, "Services").

By accessing and using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

2. Information Collection

We collect information in several ways, depending on how you interact with our Services:

2.1 Information You Provide to Us

We receive and store any information you knowingly provide to us when you create an account, fill any online forms, or publish content on our platform. This may include:

• Personal Identifiers: Name, email address, phone number, and mailing address.
• Business Information: Company name, designation, industry type, and business registration details.
• Credentials: Usernames, passwords, and other security information for authentication.
• Payment Data: Billing address and payment information (processed via secure third-party gateways).

2.2 Information Collected Automatically

When you visit our platform, our servers automatically record information that your browser or device sends. This data may include:

• IP address and device information.
• Browser type and version.
• Operating system and language preferences.
• Pages you visit and time spent on each page.
• Clickstream data and interaction patterns.

3. Module-Specific Data Processing

Biz360 is a modular platform. Each module processes specific types of data to deliver its intended functionality:

4. Google API Services Disclosure

Our platform integrates with Google API Services to provide enhanced functionality. Your authorization of these services is strictly voluntary.

4.1 Google Business Profile (Reviews)

We use Google APIs to access your Business Profile data. This allows us to fetch, display, and analyze your customer reviews and ratings within the Biz360 dashboard. We do not modify or delete reviews unless explicitly initiated by you through authorized actions.

4.2 Google Calendar

We use Google Calendar APIs to synchronize your Biz360 tasks, meetings, and deadlines with your personal or business Google Calendar. This integration ensures a unified view of your schedule across platforms.

5. How We Use Your Information

The information we collect is used to:

• Create and manage your user account.
• Provide and operate the Services and their various modules.
• Improve and personalize your experience.
• Process transactions and send related information (invoices, confirmations).
• Send administrative information, such as security alerts and support messages.
• Develop new products, features, and functionality.
• Enforce our terms, conditions, and policies.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes. We share data only in the following circumstances:

• Service Providers: We may share data with trusted third-party providers who assist us in operating our Services (e.g., cloud hosting, payment processing, email delivery).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business assets.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

7. Data Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody.

However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that there are security and privacy limitations of the Internet which are beyond our control.

8. Data Retention

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law.

When the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your Personal Information:

• The right to access: You can request copies of your Personal Information.
• The right to rectification: You can request that we correct any information you believe is inaccurate.
• The right to erasure: You can request that we erase your Personal Information, under certain conditions.
• The right to restrict processing: You can request that we restrict the processing of your data.
• The right to data portability: You can request that we transfer the data that we have collected to another organization.

10. Contacting Us

If you have any questions, concerns, or complaints regarding this Policy or the use of your Personal Information, we encourage you to contact us using the details below: